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AI Nudges During Scans
Get instant, helpful suggestions for every customer scan — welcome new visitors, highlight rewards, and suggest deals.
What Are Nudges
When you scan a customer's QR code and give a stamp, a suggestion appears at the bottom of the screen. It's instant — no waiting, no loading.
Stamp given — 3/9
Nudge
First visit! Welcome them and mention Free coffee after 9 visits.
Types of Nudges
The system picks the most relevant suggestion based on the customer's history.
New customer
Welcome them!
Returning after absence
They're back after 12 days
Near reward
Only 2 stamps to go!
Reward ready
Redeem their free coffee now
Top customer
VIP with 5+ cycles
Promotion available
They qualify for Earth Day Special
Cross-sell
Mention the Cold Brew card
How to Use Them
Read the suggestion, decide if it fits the moment, and act on it naturally. You don't have to follow every nudge — they're suggestions, not rules.
Nudges are free — they don't cost credits. They're generated instantly from customer data.
Nudge
Only 2 stamps to go! Mention the reward.
Just read it and talk to the customer.
Dismissing Nudges
Tap the backdrop or X to close the nudge. A new one will appear on the next scan.
Stamp given — 7/9
Nudge
Near reward — 2 more stamps for a free coffee!
