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Frequently Asked Questions
For Customers
No! You can start collecting stamps immediately without registering. However, creating an account allows you to sync your progress across devices and prevents loss of your stamps if you clear your browser data.
Coffee Beans are our global loyalty points. You earn 10 beans every time you complete a stamp card at any participating café. They track your overall coffee journey and determine your level (Coffee Newbie, Explorer, Enthusiast, Aficionado, or Connoisseur).
Yes! Each participating café has its own stamp card with its own loyalty deal. You can collect stamps at multiple cafés simultaneously, and all your Coffee Beans accumulate in one place.
Once you've collected the required number of stamps, your reward is automatically activated. Just show your reward QR code to the barista and they'll scan it. Your free coffee is on the way, and a new stamp card starts immediately!
Yes! BaristaCard supports both Apple Wallet and Google Wallet. Add your card for quick access and real-time updates on your stamps and Coffee Beans balance.
If you've registered an account (via Google or Facebook), your stamps and beans are safely stored on our servers. Just sign in on your new device and all your progress will be there. If you haven't registered, your progress is stored locally and may be lost.
For Café Owners
BaristaCard is currently free for café owners! We believe in helping local coffee shops build customer loyalty without the burden of expensive software subscriptions.
No special equipment needed! Your baristas can scan customer QR codes with their regular phone cameras. We also provide printable QR codes for your venue that customers can scan to join your loyalty program.
Yes! You set your own stamp requirements and rewards (e.g., buy 5 get 1 free, buy 10 get 1 free). You can also customize the deal name and description to match your brand.
Absolutely! You can add multiple venues to your account, each with its own QR codes and loyalty deals. All venues are managed from a single dashboard.
BaristaCard includes built-in fraud prevention. The system tracks all scans server-side, prevents duplicate scans, and requires barista verification for each stamp. Rewards can only be redeemed once, and the system automatically starts a new card after redemption.
Yes! Your owner dashboard shows engagement metrics, including total stamps awarded, rewards redeemed, and customer visit patterns. We're continuously adding more analytics features.
Still have questions?
We're here to help! Visit our Contact page to get in touch.