For Owners

Broadcasts

Stay top of mind with your customers between visits. Announce promotions, new menu items, or events — and let customers reply directly. Regular communication builds community and drives foot traffic on quiet days.

1

What are broadcasts

Broadcasts let you send announcements directly to your customers — by email and in-app notification. Share promotions, new menu items, events, or any news.

Preview

Weekend Special!

Buy any espresso and get a free pastry this Saturday and Sunday.

The Morning Brew · Sent to 142 customers
2

Choose your audience

Target a specific venue or broadcast to all your locations at once. You'll see the exact number of customers who will receive your message.

Preview

Send to

3

Write your message

Add a catchy title and compose your message with the rich text editor. You can format text, add images, and create lists to make your broadcast stand out.

Preview

Buy any espresso and get a free pastry this Saturday and Sunday. See you there!

B I U
Rich text editor
4

Send and track replies

Hit send and your message is delivered instantly. Customers can reply to your broadcast, creating a conversation. You'll see all replies grouped by customer in your broadcast history.

Tip: Broadcasts that ask a question or include a limited-time offer get the most replies and engagement.

Preview

Weekend Special!

3 replies
A

Anna

Love it! Will be there Saturday morning

M

Marco

Can I get a croissant instead?

142 delivered · 2 hours ago